- Complimentary shipping over $50 NZD and complimentary returns
- $10 NZD shipping for orders under $50 NZD
- Standard orders shipped within 2-3 working days, sent via tracked NZ Post
- For delivery timeframes once dispatched, please enquire with the carrier directly
Click & Collect is available in from our Wellington Lounge, 85 Victoria Street, Te Aro and from our Auckland Lounge, 8 Kent Street, Newmarket, Auckland.
- Complimentary shipping over $200 AUD
- $10 AUD shipping for the Club Yu Mei Newspaper
- $29 AUD shipping for other orders under $200 AUD
- Orders shipped within 2-3 working days, sent via tracked DHL Express
- For delivery timeframes once dispatched, please enquire with the carrier directly
- Complimentary worldwide shipping over $200 USD
- $10 USD shipping for the Club Yu Mei Newspaper
- $29 USD shipping for orders under $200 USD
- Orders shipped within 2-3 working days, sent via tracked DHL Express
- For delivery timeframes once dispatched, please enquire with the carrier directly
Taxes and duties are included within the purchase price.
As orders are shipped from our New Zealand warehouse you may incur duties, clearance fees or local taxes. Yu Mei Ltd does not cover these charges and is not liable for any fees incurred; although we will always do our very best to ensure a smooth delivery to you. For more information, we advise you to check with your local customs agent.
If you are unable to pay your taxes and duties within the required timeframe, the item(s) will be returned to Yu Mei. Returns will be processed between 5-7 days after arriving back to our warehouse. Refunds will be processed via your original payment method less any shipping costs incurred by us. Please note, original order shipping costs are non-refundable.
Please do not hesitate to contact us at contact@yumeibrand.com.
Items on pre-order will be processed as usual but shipped at a later date. The date is specified on the product page and you will receive a confirmation email once your order has been shipped.
For any orders that also contain in-stock item(s) we will contact you to confirm if you’d prefer your item(s) shipped separately, or together once the pre-order item is in stock.
