Join Club Yu Mei & receive a Frank Cardholder with any purchase of $500 or more*
Create an account to unlock the universe of Yu Mei. You'll be the first to hear about special events, news and insight into our inner workings. Tell us about yourself and we might just design a bag in your honour! Join the Club.
Our Gift for Club Yu Mei
We’re gifting Club members a Frank Cardholder with any purchase of $500 or more.
Get started with The Art of Packing and curate your collection with our most popular ‘Small Format,’ the Frank Cardholder. Frank is the Swiss Army knife of wallets - compact yet packed with features and the ideal size to fit into any of our larger Holdalls or handbags.
If you’re not a member, join us today by creating an account below and we'll email you a code to redeem.
How to Redeem Your Gift
Choose your Frank Cardholder of choice from the selection available here and add to cart, along with the code at checkout.
As a Club member, you’ll get exclusive insight behind the scenes of all things Yu Mei. You’ll enjoy early access to Archive Events, receive special Club member offers like this one, and be invited to Club events - from dinner parties to debates, digital drinks and beyond.
Join Club Yu Mei to get your Frank Cardholder gift with a purchase of $500 or more.
The Art of Packing
Allow us to formally introduce ‘The Art of Packing’ from our Autumn Winter 21 collection: in short, it's a packing system to simplify and streamline your carrying. It began as a study in carrying a lot while looking effortless, and was informed by our own experiences of long haul travel, coupled with rigorous testing and innumerable design iterations. We believe it extends further, into a philosophy of optimisation and living with purpose - through utility, care, and conscious consumption.
We want you to love your Yu Mei Bag. If it's not quite right, full priced items in original condition and purchased on yumeibrand.com may be returned for a refund with Yu Mei within 21 days of receipt for New Zealand purchases, and 30 days of receipt for international purchases.
Purchases that are accepted for a refund must be refunded to the original payment method, so if you were gifted a piece that isn’t quite right, we would be happy to chat through options with you via email or in person, at one of our Lounges.
We offer free returns for online purchases within New Zealand. Simply return to one of our Yu Mei Lounges, or contact us via firstname.lastname@example.org and we can arrange for your return to be posted back to us.
If you are outside of New Zealand you may return your purchase to us, however the return postage would be your responsibility. We would highly recommend using a traceable shipping method as Yu Mei does not accept responsibility for any lost returns, and for international purchases Yu Mei will not refund any costs associated with Customs or Duties.
Items purchased through the Yu Mei Lounges in Wellington, Commercial Bay or Newmarket may be returned within 21 days for an exchange or Yu Mei credit. In-store purchases are not eligible for refunds.
Returned items must not have been worn, altered or washed and must have all original tags and packaging intact. Your return must be accompanied by proof of purchase.
Yu Mei reserves the right to decline any returns.
Discounted items are final sale and cannot be returned or refunded.
Complimentary domestic shipping in New Zealand. Complimentary worldwide shipping over $300.
Yu Mei ships to most locations worldwide via NZ Post and DHL. Please allow 1-3 working days for your order to be dispatched.
If you are unable to select your country please get in touch with us via email@example.com.
Once your order has processed it will be handed over to our trusted delivery service and you will receive an email with tracking details.
Within New Zealand, 1 – 3 working days via tracked Courier Post
Australia, 1 – 4 working days via tracked DHL. Please note we are unable to ship to PO Boxes within Australia.
Rest of world, 2 – 10 working days via tracked DHL
Please note that your order may incur duties or GST when shipped outside of NZ. Yu Mei Ltd does not cover these charges and is not liable for any fees incurred; although we will always do our very best to ensure a smooth delivery to you.