Club Yu Mei

Create an account to unlock the universe of Yu Mei. You'll be the first to hear about special events, news and insight into our inner workings. Tell us about yourself and we might just design a bag in your honour! Join the Club.

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Join the Club

Club Yu Mei is an inclusive space to luxuriate in the small details. By real people, for real people, we're celebrating our community of fearless forward-thinkers. Here in our digital Club, you’ll find interviews, conversations and notes from the team and those who inspire us. You will also be the first to hear about our series of Club events, from Archive Sales to dinner parties; digital drinks to debates.

Join now and be the first to receive an exclusive preview of the new season. Coming soon.

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Benee

The Conversationalist: Benee Read more
JOIN CLUB YU MEI

Meet the Team

In our latest series, we interview each other, using questions that leave nothing left unsaid or rather, unknown.

With sixteen members across our Flagship store in Wellington, Design Studio and our two retail lounges in Auckland, the Yu Mei team could also be called a family. Like all families, each member has a life outside of that family, and, with this second life, questions that are seemingly standard may reveal a lot otherwise left unknown.

Chelsea

Meet the Team: Chelsea Read more
READ MORE

Favourite styles from the Team

Shop Emily Pouch

Mia’s favourite style of the moment is the Emily Pouch, which she keeps inside her larger Braidy Bag. Shop Emily
Suki Clutch

When picking a favourite style Chelsea has always loved Suki. Shop Suki
SHOP THE COLLECTION
Returns Policy

We want you to love your Yu Mei Bag. If it's not quite right, full priced items in original condition and purchased on yumeibrand.com may be returned for a refund with Yu Mei within 21 days of receipt for New Zealand purchases, and 30 days of receipt for international purchases.

Purchases that are accepted for a refund must be refunded to the original payment method, so if you were gifted a piece that isn’t quite right, we would be happy to chat through options with you via email or in person, at one of our Lounges.

We offer free returns for online purchases within New Zealand. Simply return to one of our Yu Mei Lounges, or contact us via contact@yumeibrand.com and we can arrange for your return to be posted back to us.

If you are outside of New Zealand you may return your purchase to us, however the return postage would be your responsibility. We would highly recommend using a traceable shipping method as Yu Mei does not accept responsibility for any lost returns, and for international purchases Yu Mei will not refund any costs associated with Customs or Duties.

Items purchased through the Yu Mei Lounges in Wellington, Commercial Bay or Newmarket may be returned within 21 days for an exchange or Yu Mei credit. In-store purchases are not eligible for refunds.

Returned items must not have been worn, altered or washed and must have all original tags and packaging intact. Your return must be accompanied by proof of purchase.

Yu Mei reserves the right to decline any returns.

Discounted items are final sale and cannot be returned or refunded.

Shipping policy

If you place an order during this time, it will be held safely until we are able to return to work to ship it out to you.

Complimentary domestic shipping in New Zealand. Complimentary worldwide shipping over $300.

Yu Mei ships to most locations worldwide via NZ Post and DHL. Please allow 1-3 working days for your order to be dispatched.

If you are unable to select your country please get in touch with us via contact@yumeibrand.com.

Once your order has processed it will be handed over to our trusted delivery service and you will receive an email with tracking details.

Yu Mei is proud to ship all purchases Carbon Neutral within NZ via NZ Post and internationally via DHL Go Green.

Within New Zealand, 1 – 3 working days via tracked Courier Post

Australia, 1 – 4 working days via tracked DHL. Please note we are unable to ship to PO Boxes within Australia.

Rest of world, 2 – 10 working days via tracked DHL

Please note that your order may incur duties or GST when shipped outside of NZ. Yu Mei Ltd does not cover these charges and is not liable for any fees incurred; although we will always do our very best to ensure a smooth delivery to you.