We’re currently seeking Retail Assistants to join our team in our Newmarket Lounge.
About Yu Mei
Existing to simplify life's complexities—Yu Mei is a leather goods label devoted to considered systems of carrying and responsible stewardship.
Born in Wellington, New Zealand, Yu Mei is designed for modern people who favour understated markers of luxury. Since our founding in 2015, we’ve come to be defined by our unwavering commitment to premium materials and functional design.
Being on the Yu Mei team means joining a small, purpose-driven organisation focused on community, where collaboration and adaptability are key as we innovate and navigate the fashion industry.
Key responsibilities
- Delivering exceptional brand and product experiences through memorable, personalised service.
- Responding to customer queries across all communication channels promptly and efficiently.
- Completing administrative tasks accurately and on time.
- Contributing to a high-productivity environment with strong employee satisfaction, supporting team morale, and promoting an inclusive, supportive culture.
- Precise inventory management and operational performance.
- Ensuring outstanding customer satisfaction, driving brand loyalty and repeat business.
- Cultivating and engaging with Yu Mei's community and guests, assisting with hosting events as required.
- Involvement in marketing initiatives at Yu Mei, including social media and community engagement.
- Maintaining location security at all times and addressing maintenance issues at retail Lounge locations if/when required.
One year of experience in a similar role is preferred but not required.
How to Apply
Yu Mei is committed to building an inclusive and diverse team within a safe workplace environment. Our employment policy prioritises the elimination of barriers that cause or perpetuate inequality in employment. We welcome all applicants with a desire to join our team.
Should you wish to apply for roles, please email your CV and cover letter to careers@yumeibrand.com. We look forward to hearing from you.
