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SPRING 19

Photography by Ch'lita Collins and Jessie Wong
Model Ch'lita Collins and Katie Hughes from Clyne
Styling Paris Mitchell-Temple and Jessie Wong

Colours still available
Returns Policy

We want you to love your Yu Mei Bag. If it's not right, full priced items purchased online may be returned for an exchange, credit or refund with Yu Mei within 7 days of receipt for New Zealand purchases, and 10 days of receipt for international purchases.

Items purchased through the Yu Mei Lounge in Wellington or Auckland may be returned within 7 days for an exchange or Yu Mei credit provided they are in original unworn condition with all original tags and packaging intact, accompanied by proof of purchase. In-store purchases are not eligible for refunds. Yu Mei reserves the right to decline any returns.

Contact must be made via contact@yumeibrand.com within 48 hours of receiving the goods advising us of return.

Returned items must not have been worn, altered or washed and must have all original tags and packaging intact.

Shipping and handling is non refundable (the applicable shipping will be deducted from your return) and returned items are the responsibility of the customer until they reach Yu Mei Ltd.

Discounted items are final sale and cannot be returned or refunded.

Shipping policy

Yu Mei ships to most locations including worldwide via DHL. Please allow 1-3 working days for your order to be dispatched.

If you are unable to select your country please get in touch with us via contact@yumeibrand.com. Please note we are unable to ship to P.O. Boxes.

Once your order has processed it will be handed over to our trusted delivery service and you will receive an email with tracking details.

Please note that Afterpay and Laybuy services are currently only available to our New Zealand customers.

Worldwide shipping

Within New Zealand, 1 – 3 working days via tracked Courier Post

Australia, 1 – 4 working days via tracked DHL

Rest of world, 2 – 10 working days via tracked DHL

Please note that your order may incur duties or GST when shipped outside of NZ. Yu Mei Ltd does not cover these charges and is not liable for any fees incurred; although we will always do our very best to ensure a smooth delivery to you.

Cookies

Cookies are small pieces of information captured when your device is used to access online content. We use cookies to ensure a more streamlined online shopping experience, to identify and store your personal preferences without the need for you to save them and provide you with appropriate and relevant promotions. We may use temporary (session) cookies or permanent cookies when you access our web site, which allows us to recognise your browser and track the web pages you have visited. You can switch off cookies by adjusting the settings on your web browser.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the Site in the future. You can modify the settings on your device to prevent cookie use. Please note by disabling cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site.